Job purpose

To offer casework and counseling service to vulnerable families served by MWS Family Service Centres.

To offer groupwork and/or community work to vulnerable families served by MWS FSCs.

To ensure that the services and programmes are delivered according to the MWS Family Services’ professional standards

To support the Family Services Cluster’s efforts in capability and capacity building through the provision of supervision, coaching and training.

Duties and responsibilities

· Casework and Counselling

o To readily identify and assess risks inherent in moderately complex cases by integrating a range of information.

o To readily use professional tools and working templates to guide staff in case assessment and case planning

o To represent the centre in its advocacy efforts for vulnerable families, with the aim of advocating for these families to have access to equal opportunities through collaborative practice with community partners

· Groupwork and/or Community Work

o To lead or co-lead with another senior/assistant senior in the conduct of client/community assessments, adapt group/community work processes and specialized intervention strategies

· Supervisory Duties

o To monitor supervisees’ compliance to professional processes (such as the use of tools and templates, adherence to practice policies)

o To assess supervisees’ capabilities, identify professional growth areas and build training interventions to meet the growth areas.

· Operational Managerial Skills (Operational Processes, Policies and Protocols)

o To support the Assistant Senior / Senior / Lead Professionals in the implementation of centre’s operational and practice protocols, processes and policies

o Undertake any other duties assigned by the Head of Centre

Qualifications

· Minimum Bachelor’s Degree in Social Work or Post Graduate Diploma in Social Work from an accredited institution / Degree in Counselling, Psychology, Social Work from an accredited institution

· At least 3 years relevant experience in social work practice.

· Inclination towards research and planning is an advantage

Working conditions

· Office environment; home visit may be necessary

Physical requirements

· Physically fit

Core competencies

· Possess relational skills to effectively network with government agencies, churches and community partners to place the agencies and the organization in good standing for the benefit of clients.

· A good understanding of the quality standards required of each service under his/her purview

· Knowledge and ability to engage, assess, provide intervention and evaluate practice

· Ability to understand client groups and manage risk and protective factors

· Ability to demonstrate reflective practice

· Ability to engage stakeholders and partners

· Knowledge and application of SASW code of professional ethics and Code of Social Work Practice

· Knowledge of systems and availability of resources with a view to represent clients’ needs

· Knowledge and ability to empower clients to access needed resources

· Ability to identify available resources, social gaps and conduct relevant analyses

· Possess cultural understanding and social sensitivity

· Understand self, personal values, beliefs and the way these impact the working relationship with clients

· Engage in self care and active learning

· Possess positive attitude with good interpersonal and written communication skills.

Technical Competencies

· Competent in MS Office skills

Leadership Competencies

· Able to lead and manage a group of social workers to achieve project outcomes